Returns & Refunds

When it comes to finding the perfect piece, it can be difficult the first time. In the unlikely event that you are not completely satisfied with your purchase, we will offer a full refund or exchange. Customers are responsible for the shipping costs for returns unless the return is a result of our error or a manufacturing defect.

Item(s) must be in new condition, not missing parts, tags, or instructions and in resalable condition. Items eligible to be returned must be post marked within 30 days of their receipt by buyer, or no later than 45 days after their initial shipment. We do not grant refunds or exchanges for custom, discontinued, clearance, or closeout items except due to our error or an undisclosed defect.

If you would like more information or would like to proceed with a return, please contact us by email: banana@basementandstuff.com.

Contact form